Privacy policy.

We are committed to protecting and respecting our customer's privacy. This privacy policy identifies and documents the types of personal information we collect and how we use this information. We detail who data is shared with and your rights. This policy is in connection to our websites.

The data we use is based on how you use and interact with our services and websites. For example personal information is passed on to us for shopping with us online, booking a consultation service with our team, communicating with us on live chat, interacting with us on social media and when you participate in a competition with us amongst other reasons. The types of personal data may include: 

-Name, address, email address & phone number 

-Age or date of birth

-Payment Information 

-Skin Type/ Skin Conditions 

-Location (geo-location, postal code, country etc) 

-Product History 

-Preferences

-Survey information, review responses, questions, images

We will use the information you provide for the above purposes if:

-We have obtained your consent.

We use this information to create a better online experience of our websites. For example: 

- Sending relevant marketing communications 

-To provide the relevant services requested 

-Processing payments and delivering goods 

-Tailoring advertisements based on your interests and orders

-Tailoring skin consultations to your requests and needs

-Responding to you and answering your question on live chats and live shows 

-To post your product reviews 

-To improve our business

-We have obtained your consent; or 

-It is necessary to enter into or perform a contract with you, for example to process your payment and deliver the goods you have ordered; or

-It is necessary for compliance with a legal obligation that we are subject to.

Reviewing, updating or deleting personal data or restricting or objecting to their use

Subject to applicable law, you may have the right to request access to and rectification or erasure of the personal data we maintain about you, or to request the restriction of our use of this information, as appropriate. You may object at any time to the processing of your personal data on grounds relating to your particular situation, in accordance with applicable law. These rights may be limited in some circumstances under applicable law. You may exercise these rights by contacting us as indicated below.

Other Rights

Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal data that you have provided to us about you, with your consent. You also have the right to have this information transmitted to another data controller, where it is technically feasible. You may exercise this right by contacting us as indicated below. You also may lodge a complaint with a data protection authority.